01 / Your working process

A clear approval process with owners and deadlines

Tempo describes the shape of the cycle plainly. People log time inside a timesheet period that usually matches a pay period, then submit it to a reviewer who approves or rejects. The published statuses are Open, Ready to Submit, Waiting for Approval, Approved, and Rejected. Once a timesheet is submitted, the person who logged it can no longer log or edit worklogs in that period. Tempo also notes that using approvals is optional, which is a useful reminder that the workflow is a policy choice before it is a setting.

Three owners keep the cycle moving. The employee submits, one named reviewer approves or rejects, and the payroll owner exports and closes. Tempo allows only one timesheet reviewer per timesheet, and users with approval permission cannot approve their own. Your internal cutoff is a deadline your company sets and communicates, not a fixed schedule that applies everywhere.

  • Employee: log time, fix gaps, submit before the internal cutoff.
  • Reviewer: work one person's period at a time, and reject with a reason.
  • Payroll owner: reconcile the export and follow the product’s period-closing sequence.
  • Tempo permits one reviewer per timesheet, and reviewers cannot approve their own.
Official reference

02 / Your working process

What managers should check before approving

Buddy Punch's permission matrix is worth reading because it shows what a manager can actually see. Managers view time cards for assigned employees and their own, and for assigned employees they can view job codes, IP address details, the device used, webcam images, and basic GPS details on the time card. Approving and denying time cards is limited to assigned employees, and employees cannot approve at all. Managers can also bulk approve time cards for the people assigned to them.

Build a short check the reviewer repeats every cycle: recorded work and absences explained for each relevant day, edits carrying a note, job codes attached to the right work, overtime visible before export rather than discovered after it. Note the deliberate limits too. In Buddy Punch, deleting time cards is not available to any role in the interface and requires contacting support, and recalculating overtime for past pay periods after a rule change also goes through support.

  • Check missing punches and explain absences; do not fill worked hours from the schedule alone.
  • Job codes attached to the right customer, task, or location.
  • Overtime expected and explained, not discovered at export.
  • A note on every edited entry saying what changed and why.
Official reference

03 / Your working process

Reminders that name the right person

ClickTime documents the mechanic most teams want: administrators can send automatic email notifications to people who have not completed or submitted their timesheets on time, and can schedule reminders in advance of the due date so the nudge arrives before the deadline rather than after it. A scheduled nudge can make the next action easier to see.

The useful distinction is who receives which message. A submission reminder goes to the employee before the cutoff and asks for one action they can complete themselves. An approval reminder goes to the named reviewer after submission and says how many periods are waiting. An escalation goes to the payroll owner or a backup approver once the reviewer's window has passed, so the period can still close on time. Keep the requested action specific to its recipient. In Buddy Punch, creating and editing alerts and reminders is an administrator permission, while managers and employees receive them.

  • Submission reminder: employee, before cutoff, one clear action.
  • Approval reminder: named reviewer, after submission, with a count of what is pending.
  • Escalation: payroll owner or backup approver, naming the deadline actually at risk.
  • Send the advance nudge, not only the late one.
Official reference

Reminder 1 (to employee): submit hours

Hi [First name], your timesheet for [pay period: start date to end date] is open in [timekeeping system]. Please review each day and submit by [date] at [time] [time zone]. If a shift looks incomplete or a break is missing, add a short note when you submit so your manager can confirm the detail quickly. Thanks for getting this in on time.

Reminder 2 (to manager): review entries and return specific corrections

Hi [Manager name], [count] timesheets for [pay period] are waiting for your review in [timekeeping system]. Please approve the entries that look accurate, and for anything unclear send the employee a specific correction request that names the date, the missing or disputed value, and what you need confirmed. Target for completed review is [date] at [time] [time zone].

Reminder 3 (to payroll owner): status escalation before the deadline

Hi [Payroll owner name], the approval deadline for [pay period] is [date] at [time] [time zone]. Current status: [x] of [y] timesheets approved, outstanding with [team or manager names]. Open items: [short list of exception types, for example missing punch out or unconfirmed break]. Secure review link (access controlled, sign in required): [link]. Please confirm the plan for the remaining entries or name the person who should decide.
Download all three reminder templates

04 / Your working process

Late timesheets, missing punches, and absent approvers

Connecteam separates three actions that are easy to confuse. Locking holds a single day or a few days inside a payroll period while you verify a discrepancy. Approving locks all the days within the payroll cycle to show they were reviewed and are ready for payroll. Closing a pay period locks every timesheet in the range at once and is controlled by a dedicated Payroll Manager permission. Each has its own reversal: unlock a day, reopen a timesheet, reopen a closed pay period. Connecteam's own tip is to close a period only after you have exported it for payroll.

Here is a fictional exception. An employee clocks in at 8:00 a.m. but misses the clock-out. They report leaving at 5:00 p.m. with a one hour unpaid break. After the manager checks those details, the corrected entry records eight work hours with a reason for the edit. Break rules themselves vary by employer and location, so send any question about what a break should be to whoever owns that policy rather than settling it in the timesheet. For an absent approver, Connecteam assigns approving and reopening permissions separately and can prevent admins from approving their own timesheets, with account owners as the exception; its guidance is to make sure at least one other admin holds approval permission.

  • Lock a day to freeze a discrepancy without touching the rest of the period.
  • Approve to mark a full cycle reviewed, and reopen when a correction is needed.
  • Close the pay period after the export, per Connecteam's own guidance.
  • Name a backup approver before the week you need one.
Official reference

05 / Your working process

Export and reconcile with payroll

Connecteam's QuickBooks Online integration transfers total hours and jobs. Exporting paid time off data from Connecteam timesheets to QuickBooks Online is not currently supported, so PTO is entered in payroll separately. Overtime is not transferred as its own line either: it is included and calculated alongside regular hours, and QuickBooks notifies you when hours exceed regular limits, which is why the overtime settings need configuring on the QuickBooks side. The integration requires a QuickBooks Online account with time tracking, available on Essentials, Plus, and Advanced, and the pay period in QuickBooks should match the one in Connecteam.

One behavior deserves a line in your runbook: hours exported from Connecteam always overwrite the hours already in QuickBooks. A re-export therefore needs review: confirm the selected scope and reconcile the result so an existing adjustment is not lost. Verify after each export rather than trusting the success message; exported timesheets can usually be reviewed under Reports, then Standard Reports, then the Time Activities by Employee Detail Report. Contractor hours are not supported by the QuickBooks API, and each admin must connect their own QuickBooks login.

  • Confirm the Connecteam and QuickBooks pay periods match before exporting.
  • Enter paid time off directly in payroll; the integration does not carry it.
  • Re-exporting a period overwrites the hours already in QuickBooks.
  • Check the Time Activities by Employee Detail Report after every export.
Official reference

Fictional correction log

One missed punch, four traceable steps.

1

Exception flagged

Timesheet [ID], [pay period], Monday [date]: start punch recorded at 8:00 AM, no matching punch out. The entry is set to Needs review in the timekeeping system, a note names the missing value, and the employee receives the correction request the same day.

Owner: Payroll coordinator
2

Employee reports the missing detail

Correction request answered in writing and stored with a timestamp: shift ended at 5:00 PM and included a 1 hour unpaid break. The original punch record is left unchanged; the report is attached as a correction request for review.

Owner: Employee
3

Manager confirms the corrected total

Manager checks the report against the posted schedule and shift notes, confirms 8 recorded work hours for that day (8:00 AM to 5:00 PM less a 1 hour unpaid break), and approves the correction with a one line reason so the audit trail shows who decided and why.

Owner: Manager
4

Payroll reconciles export and approved total

Payroll compares the approved 8 hours to the entry in the processing export, records the export version number and export date, and confirms that the approved total and the exported total match before the pay period is closed. Any mismatch is returned to the manager as a new correction request.

Owner: Payroll owner

Illustrative recorded hours only. Confirm actual work and break treatment. Keep the approved record, export version and any subsequent correction linked in your own process.

Get the correction checklist

06 / Your working process

What to automate, and what to keep human

Tempo shows where automation belongs. The Scheduler can be configured to send email reminders about finishing timesheets before the period closes, reviewers receive an email when timesheets arrive for approval, and team members receive one when theirs is approved or rejected. Closing a period stops new time and edits, yet reviewers can still approve or reject timesheets that were submitted before the close, so the review cycle can finish after the financial period ends.

Where supported and configured, automate notifications and routine transfers. Keep the judgment with people: whether hours match the work that happened, whether an edit is properly explained, how an exception should be resolved with the payroll owner. Tempo's grace period is a good example of a human decision with a system switch behind it, available when the Scheduler closes periods automatically, while a period closed in Period Management must be reopened there before a timesheet can change. Approval is a data check. Pay obligations belong to the payroll owner and are resolved separately from the approval queue.

  • Automate supported reminders and routine transfers; review errors and changed records.
  • Keep human: edit review, exception decisions, and the final release to payroll.
  • Approval status is a record of review, not a decision about what someone is owed.
  • Reviewers can still act on timesheets submitted before a period closed.
Official reference

Keep the work moving

Choose the tool around your approval process.

Your questions, answered.

How long does it take for a timesheet to be approved?

There is no universal timetable, and the answer depends on the cutoff your company sets and the tool you use. ClickTime publishes a figure for its own workflow, stating that a timesheet typically takes one to two days to move through approval. Treat your own turnaround as a house rule you set, document, and communicate.

Read the source
What happens if your timesheet is not approved?

Pending and rejected are different states. First check whether the reviewer has acted. In ClickTime, a rejected timesheet returns for revision; a pending record still needs review. Ask for the specific correction or contact the backup approver. Escalate pay questions to the payroll owner rather than treating missing approval as permission to delay pay.

Read the source
What does it mean when your timesheet is approved?

It means the period has been reviewed and marked ready for payroll. In Connecteam, approving a timesheet automatically locks all the days within the payroll cycle, and from that point only an admin who holds reopen permission can make changes to it.

Read the source
How to ask a manager for timesheet approval?

Submit it through the tool rather than by message. In Tempo you submit your completed timesheet to a reviewer, who receives an email notification that timesheets are waiting, and you can no longer log or edit time in that period once it is submitted. Connecteam can also require users to submit their timesheets, so the reviewer can distinguish submitted records from unfinished ones.

Read the source
Who should approve employee timesheets?

ClickTime describes the usual owner as the employee's manager, supervisor, or team leader, with an optional second layer where project managers approve the time logged against their projects. Assign one named approver per person so no timesheet sits in an unowned queue.

Read the source
What should a manager check before approval?

Check recorded work and absences against available evidence, that edited entries carry a note, that job codes match the work, and that overtime is expected. Buddy Punch managers can see job codes, IP address details, the device used, webcam images, and basic GPS details on the time cards of their assigned employees, which gives the review something concrete to look at.

Read the source
How can an employee correct a missing punch?

In Buddy Punch, employees can add or edit their own punches when that setting is enabled. Report the actual missing time and break details, add a reason, and follow the configured review process. A schedule can help the reviewer investigate, but should not substitute for the hours actually worked.

Read the source
What should a timesheet reminder email include?

The period covered, the exact cutoff, the single action being requested, and a direct link to the timesheet. ClickTime's automated reminders can be scheduled in advance of the due date as well as sent to people who have not submitted on time.

Read the source
When should a reminder go to the employee or the manager?

Before the cutoff it belongs to the employee, and after submission it belongs to the approver. Connecteam's approval progress bar shows how many employees still need to submit and how many are already approved, and a chat icon lets you message the people who have not submitted, which keeps the two audiences separate.

Read the source
How should teams handle an absent approver?

Name a backup before the period closes. Connecteam assigns approve and reopen permissions separately and can prevent admins from approving their own timesheets, with account owners as the exception, and its guidance is to ensure at least one other admin holds approval permission so approvals can always be closed out.

Read the source
How can approved hours be reconciled with payroll?

Export, then verify inside payroll rather than trusting the confirmation screen. After a Connecteam export to QuickBooks Online, hours can usually be reviewed under Reports, Standard Reports, and the Time Activities by Employee Detail Report. Remember that paid time off is not transferred by the integration and has to be entered separately.

Read the source
Which steps can be automated without removing human review?

Reminders and notifications can be automated with suitable settings and oversight. Tempo's Scheduler can email reminders before a period closes and close periods automatically, while reviewers still approve or reject, including timesheets submitted before the close. Keep the judgment calls, the edit review and the exception decisions, with people.

Read the source

Sources and method

Reviewed September 20, 2026. Official documentation supports the product capabilities described here. Our process recommendations, templates and fictional exercises are editorial guidance. No customer account was tested, and no time saving or compliance result was measured.

Four FAQ questions came from People also ask observations in our September 19 US SERP and DataForSEO research. The remaining questions are editorial. Internal deadlines are examples to agree with your payroll owner, not legal deadlines or permission to delay wages.

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