Two colleagues reviewing a tablet together in a retail studio.
Illustrative image · AI-generated

Choosing a scheduler starts with your working week. Explore our employee scheduling shortlist to compare the wider options.

Build a quote for your country and team.

We did not verify a public USD price on September 21, 2026. Ask Planday to confirm availability for a new US account and provide a written quote for your locations, payroll product and support needs.

Published plan structure · confirm regional scope and USD fees
PlanPublished scopeMinimum licenses
StarterScheduling, time tracking and basic payroll reporting.5
PlusAdvanced scheduling, leave and payroll integrations.10
ProCustom planning, permissions and support options.50

The billing help page describes license blocks of five: six users are billed as ten licenses. Plus and Pro also carry a monthly subscription fee in addition to user fees. Request both components and any setup or optional charges.

Explore current plans · Check the billing rules

A UK price or an older directory listing is not a US quote. Confirm the minimums and final terms for your account.

Building the Schedule Around Availability

Scheduling starts with templates and duplicated patterns, so a recurring week is not rebuilt from scratch. Employees record availability and preferences, and managers draft shifts before publishing.

  • Templates and duplicated patterns
  • Employee availability and preferences
  • Draft shifts, then publish
Reference

When the Shift Needs to Move

For a fictional café demo, ask Maya to request a swap for the Saturday closing shift. Follow the request through manager review, then check the published schedule from both employees’ views. This is a suggested evaluation scenario, not an account we tested.

  • Swaps and handovers from mobile
  • Managers approve requests
  • Demo question: how does an approved swap appear?
Reference

Turning Worked Hours Into a Timesheet

Planday’s timesheets bring recorded hours into a review process, with editing and approval before the payroll handoff. Break settings need to match the working arrangements you actually use.

In the same fictional demo, ask Dan to leave a clock-out incomplete. Check how the manager identifies it, confirms the correct time and approves the entry. Establish who handles an unresolved item before your payroll cutoff.

  • Review the recorded hours
  • Check corrections and break settings
  • Name the approval owner and backup
Reference

Handing Approved Hours to Payroll

Planday prepares hours and supplements for payroll reporting and provider exports. Treat this as a handoff to validate with your payroll team; the product page does not establish native US payroll tax filing.

A concrete example: the Heartland Plus One guide describes exporting a file from Planday and importing it into Heartland. Its documented report contains hours only. Employee identifiers and salary codes must match; check approved shifts and the file contents before import.

  • Identify the exact receiving payroll product
  • Distinguish file transfer from automatic synchronization
  • Reconcile a fictional employee’s hours before approval
Reference

Supporting reference

Where Planday Fits by Market

Planday’s regional integration table lists ADP, Heartland, QuickBooks Online and TriNet for the US. Availability also depends on the plan and administrator access. A vendor name alone does not identify the exact supported product or transfer method.

Xero Payroll is listed for Australia and the UK. For a US purchase, confirm new-account availability, your exact connector, support and the USD quote in writing. Repeat that check for each additional country.

  • Confirm the workspace country setting
  • Request a sample transfer for your exact provider
  • Document any manual step and its owner
Reference

One week. Every handoff.

Take a changed shift through your demo.

Use a fictional team to check availability, a swap request, a missing clock-out and the final payroll transfer. Record what you observe, the responsible person and the quoted plan.

Get the scheduling demo worksheet

Prepare the timesheet-to-payroll process

What a customer experience can reveal.

Customer reviews on G2
4.5/588 reviews
Read reviews on G2 Planday listing

G2’s overall product rating · Checked September 21, 2026

About this rating

G2’s overall Planday rating, not our test score. We inspected ten visible individual reviews and selected one experience; this is not a representative or US-specific sample. Confirm current regional features separately.

Source: G2.com, Inc. Ratings and review counts can change.
Explore customer voices by HR problem
G2
“An easy way to swap or request shifts with the manager”

Aimen M. · Train Host · 50 or fewer employees · February 26, 2025

Incentivized · G2 invite. The reviewer checks and changes shifts weekly, while describing Xero payroll implementation as tricky. The visible review does not identify their country; it does not establish US integration availability.

Ask in your demo: Can you show a fictional swap from employee request to manager approval, then confirm what both employees see on the published schedule?

Read the original G2 review

Explore this HR pain point

Selected individual experiences, not a representative survey or evidence of measured results. We have not tested customer accounts.

Your Planday questions, answered.

How much does Planday cost?

Plans and features vary by region, and the account page notes that Account > Plans inside your own account is the most accurate view of what you have. Before selecting a US plan, request a written USD quote and confirm country onboarding and support.

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How does Planday work?

Managers build schedules from templates and duplicated patterns, employees add availability and raise swaps or handovers from mobile, and managers approve them.

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Is there a free trial?

Planday offers a 30 day trial with no credit card required. Its pricing page describes Starter for scheduling, time and basic payroll reporting, Plus for advanced scheduling, leave and integrations, and Pro for custom permissions, planning and support.

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Is there a minimum number of users?

Licenses come in blocks of five, so six users are billed as ten. Minimums are five on Starter, ten on Plus and fifty on Pro.

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Are there fees on top of the licenses?

The billing FAQ notes an additional monthly subscription fee on Plus and Pro. Ask which fees apply to your account in writing.

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Can I reuse last week's schedule?

Yes. Scheduling supports templates and duplicated patterns, so a recurring week starts from a known shape.

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How do shift swaps reach a manager?

Employees raise swaps, handovers and requests from mobile, and managers approve them in Planday.

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What happens if someone forgets to clock out?

Use timesheet review to investigate and correct the entry. Ask for a missed clock-out demonstration so you can see what the manager sees and who resolves it before payroll.

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Does Planday run US payroll itself?

Planday prepares scheduled and actual hours with supplements for payroll and exports them for payroll providers. Its payroll reporting page does not document native US payroll tax filing, so keep your payroll provider in the picture.

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Which US integrations are listed?

The availability table lists ADP, Heartland, QuickBooks Online and TriNet for the United States, and notes that not all partnerships are listed. Confirm your exact product with Planday.

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Can a US account use the Xero Payroll integration?

The regional table lists Australia and the UK for Xero Payroll. Confirm any proposed US route explicitly before including it in your plan.

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Do UK, French and German accounts get the same list?

Not necessarily. Availability varies by region, admin access and subscription, so ask for each country's provider and plan in writing.

Reference

Compare the working week, then the handoff.

Compare the same locations, approval scenario and payroll product. These links do not establish identical regional coverage or integration scope.

Sources & method

Official product and help pages checked September 21, 2026; individual G2 reviews inspected in Chrome. This is source-led analysis. Suitability, questions and priorities are editorial judgments; confirm current plan scope in a demo and written quote.

2 FAQ topics were retained from Google US People Also Ask results collected through DataForSEO on September 21, 2026 (Paris time); the other 10 are editorial. The cost and how-it-works questions were retained. The unrelated Planit result was excluded. Regional integration documentation is a starting point; confirm current account eligibility and the exact payroll connection in writing.

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