Deputy review: bring clarity to every shift.

Deputy plans: compare the billing term.

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Who Deputy fits

Deputy publishes three plans: basic scheduling for a single location, a middle plan for growing multi location teams, and a top plan for more complex permission structures.

Use those descriptions as a starting point, then check actual features and permissions. Assign an owner for scheduling rules and review the setup before employees begin using it.

• Match the plan to your scheduling and permission needs.
• Name an internal owner for break and overtime rules.
• List the permission levels you actually need.

Offers and swaps are not the same thing

A shift offer is a one-way handoff: a colleague can accept it without manager approval, and the manager is notified. A swap exchanges two shifts and can require manager approval, depending on location settings.

Responsibility is the part to teach. The originally scheduled person stays responsible until someone accepts the shift, and until it is approved where approval applies. Posting a shift is not the same as being covered.

• Check the swap approval setting for each location.
• Tell staff an unclaimed offer is still their shift.
• Decide who checks unresolved coverage requests.

Availability, unavailability, and leave

Employees can mark themselves unavailable on a specific date. Deputy treats that as a preference, and a manager can override it when building the schedule.

Leave follows a separate request and approval route. Explain which process employees should use for a planned absence and where they can check its status.

• Send one sentence explaining preference versus leave.
• Ask managers to message staff when they override.
• Route real time off through the leave approval.

Getting hours to payroll without surprises

Before exporting, check employee IDs, pay rates, pay codes and approvals against the receiving payroll system. Deputy documents both connected and file-based export routes.

A timesheet export transfers records; payroll processing is a separate step. In your demo, use a fictional corrected punch and reconcile the exported hours with a test payroll record.

• Reconcile employee identifiers in both systems first.
• Confirm who approves timesheets, and by which day.
• Proposed: trace one corrected punch through to payroll.

What employees see, including location

Deputy says location is captured at shift start and end and at meal break start and end, rather than continuously. Explain that configuration in plain words before anyone installs the app.

Give staff a short explanation of capture settings and access permissions. Invite an employee to review their own schedule and timesheet during the pilot.

• Explain the punch based capture in writing.
• Show employees where their own timesheet lives.
• Check your configuration matches what you told them.

A customer perspective.

“I always know exactly what’s happening with my schedule.”

Brad B. · Broista · October 23, 2025

Indexed G2 excerpt, checked September 20, 2026. Marked incentivized, seller invite. The reviewer also notes that some features take exploration to learn. One experience, not a representative sample.Read the source on G2

A useful demo question: after an accepted shift change, can both employees and the manager identify who is working? No fresh aggregate rating or review count has been verified for this page.