Connecteam vs Deputy: give every shift a clear owner.

Put both quotes on the same basis.

Choose the hub and tier

Operations Advanced lists $59 monthly for the first 30 users, or $49 per month on annual billing. Shift replacement starts at this tier; other hubs are separate.

Connecteam pricing

Count all paid users

Deputy Core lists $7.25 per user on monthly billing, or $6.50 monthly equivalent with an annual commitment.

Deputy plans and billing details

How each product is packaged

Connecteam sells by hub. The Operations Hub covers the time clock, schedules, forms, and tasks, while Communications and HR and Skills are priced separately.

So the all in one label depends on which hubs you buy. List the jobs you need covered, then confirm which hub each one sits in before you compare anything to Deputy.

• Write down which hubs you actually need.
• Treat forms and tasks as part of the decision.
• Confirm hub coverage before comparing any prices.

Offers and swaps, and who stays responsible

Connecteam supports a one way offer and a two way swap, and the two can be enabled independently. The shift stays with the original person until someone accepts it, and until it is approved where approval is configured.

Deputy allows manager approval for swaps, while accepted shift offers notify managers without requiring their approval. Connecteam documents separate approval controls for both. Ask each vendor to demonstrate the exact process you need.

• Enable one replacement type first, then review it.
• Tell staff the shift stays theirs until accepted.
• Write your coverage rule down before rollout.

Deputy shift offer and swap rules

The tier that actually does the job

Connecteam documents shift replacement from Operations Advanced upward. Put that tier in your shortlist if employee-led replacements are a requirement.

Match your required workflow to a plan before comparing totals. Then add any separate hubs, payroll services and implementation costs to the same quote brief.

• Price the tier that includes shift replacement.
• Compare like tiers, not headline prices.
• Ask each vendor to confirm tier contents in writing.

The payroll handoff, checked the same way twice

Deputy documents a review step before timesheets leave: rates, identifiers, pay codes, and approvals, then a connector or file export. The export itself does not run payroll.

Ask for the equivalent path in a Connecteam demo and score both on the same checklist, rather than on marketing language from either side.

• Use one export checklist across both demos.
• Check identifier matching with your payroll system.
• Confirm who approves hours each week.

A proposed pilot: twelve people, two locations

Use a fictional twelve-person team across two locations for a demo. Include five scenarios: new availability, an offered shift, a swap awaiting approval, a missed-punch correction and an approved export.

Check who owns the shift at each stage, who gets notified and which hours reach payroll. These are proposed evaluation steps, not results from a product trial.

• Run the same five scenarios in both tools.
• Test offer approval and swap approval separately.
• Record unresolved steps and the plan needed to handle them.