Multiplier Full Review

9.5

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Last updated Apr 25

Multiplier is a global employment platform founded in Singapore in 2020 that has quickly established itself in the international hiring space. The company provides Employer of Record (EOR), Professional Employer Organization (PEO), and global payroll services, enabling businesses to hire, onboard, manage, and pay employees and contractors across more than 150 countries without establishing local legal entities. With over $77.2 million in funding from 14 investors, Multiplier has built a comprehensive platform particularly strong in APAC region hiring, offering multi-lingual contracts, robust compliance management, and employee stock ownership plans.

 

Core Services

Employer of Record (EOR) Services

Multiplier's primary "Hire Employees" plan handles international employment complexities including:

  • Generating compliant, multi-lingual contracts instantly
  • Managing multi-country payroll in 120+ currencies
  • Administering benefits, insurance, and equity (ESOPs)
  • Handling expense and time-off management
  • Ensuring adherence to local labor laws
  • Managing compliant terminations and final payments

Contractor Management

The dedicated "Pay Freelancers" plan offers:

  • Instant contract generation
  • Multi-currency payments (including cryptocurrency options)
  • Benefits and insurance administration where applicable
  • Remittance advice
  • Timesheet management

Global Payroll Solution

Multiplier's standalone Global Payroll product (starting at $20 per employee per month) provides centralized payroll processing for businesses with or without local entities, simplifying multi-country payment operations.

Platform Features

User Experience

The platform integrates compliance, payroll, onboarding, and timesheets into one streamlined system with:

  • Employee self-service portal for contracts, pay slips, and expense submission
  • Employer dashboard for tracking attendance, approving leave and timesheets
  • Real-time monitoring and reporting capabilities
  • 24/7 support from local HR and legal experts

Compliance Management

Multiplier maintains compliance through:

  • Over 100 legal and tax experts stationed globally
  • GDPR, PCI-DSS, and ISO 27001 compliance certifications
  • Comprehensive resources on hiring requirements in supported countries
  • Automatic updates when local regulations change

Unique Offerings

Employee Stock Ownership Plans (ESOP): Facilitates equity grants to employees globally with customizable vesting periods, plan rules, and liquidity terms

Multi-lingual Contracts: Supports contracts in local languages with automatic creation based on onboarding parameters

Insurance Benefits: Tiered packages (bronze, silver, gold) with detailed factsheets for each coverage level

Administrative Functions

  • Time-off request management
  • Expense tracking and reimbursement
  • Manager delegation for approvals
  • Employee self-onboarding (3-5 minutes for KYC and banking details)

Pricing Structure

Multiplier offers transparent, flat-rate pricing:

Plan Price What's Included
Hire Employees (EOR) $400 per employee per month Contracts, payroll, benefits, ESOPs, expense management, support
Pay Freelancers $40 per freelancer per month Contracts, multi-currency payments, benefits, support
Global Payroll Starting at $20 per employee per month Centralized payroll processing

Note that employee insurance packages are priced separately from the EOR plan, with basic coverage starting around $20 per employee per month, varying based on coverage level and location.

Integrations and Support

Multiplier's integration capabilities are currently limited to select HCM tools:

  • BambooHR
  • Workday
  • Personio
  • HiBob

While the company states they are expanding integrations, businesses requiring extensive system connectivity may find this aspect restrictive. Some users have also noted limitations in customization capabilities, particularly regarding contract clauses and leave type configurations.

 

Multiplier provides:

  • Training documentation
  • Live online demos
  • Resource videos
  • Dedicated Customer Success Manager for each client
  • 24/7 support to accommodate global operations

The implementation process focuses on five key steps: eligibility, basic details, compensation, insurance, and compliance, with built-in error notifications to ensure regulatory adherence.

Strengths and Limitations

Strengths

  • Global Coverage: Presence in over 150 countries with support for 120+ currencies
  • APAC Region Expertise: Particularly strong footprint in Asia-Pacific markets
  • Compliance Management: Comprehensive resources and expert support
  • Contract Generation: Fast, compliant, multi-lingual contracts
  • ESOP Support: Unique ability to facilitate stock options globally
  • User Experience: Streamlined platform with employee self-service capabilities

Limitations

  • Limited Integrations: Fewer pre-built connections compared to competitors
  • Customization Constraints: Some users report restrictions in adapting contract clauses and policies
  • Support Response Time: Occasional delays reported for time-sensitive issues
  • Analytics Capabilities: Currently lacks deep data analytics features
  • Accessibility: Performance may depend on internet connection quality

Conclusion

Multiplier is best suited for:

  • Companies expanding into the Asia-Pacific region
  • Businesses requiring rapid international hiring without establishing legal entities
  • Organizations wanting to offer equity as part of global compensation
  • Companies of various sizes from startups to enterprises
  • Businesses needing support for diverse contract types (on-demand, fixed-term, full-time)

 

Multiplier presents a compelling solution for businesses focused on rapid international expansion, particularly in the APAC region. Its strengths in compliance management, multi-lingual contract generation, and ESOP administration make it attractive for companies entering new markets without establishing local entities. However, organizations requiring extensive system integration or deep customization should carefully evaluate the platform's current limitations against their specific needs. For companies prioritizing compliant, fast global hiring via EOR services, Multiplier offers a robust, user-friendly solution with strong emphasis on legal compliance and employee experience.  

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9.5

Our score

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